ACIS 2010 Program

Conference Program
General Purpose Lab for all delegates
S517 – 8:30 am to 6 pm – Tuesday, 30 November to Friday, 3 December

Service Management, Software and Service Ecosystems Workshop link to pdf Tuesday, 30 November
9.00am	Service Management, Software and Service Ecosystems Presenter: Axel Korthaus Room Z 306
10.30am	*Morning Tea*
11.00am	Service Management, Software and Service Ecosystems continued
12.30pm	*Lunch*
2.00pm	Service Management, Software and Service Ecosystems continued
3.30pm	*Afternoon Tea*
4.00pm	Service Management, Software and Service Ecosystems continued
6.00pm	*Cocktail Reception at Old Government House for all ACIS delegates*

SAP WORKSHOP link to pdf Thursday, 2 December presenters: Crispian Tan and Paul Hawking
11.00am	Session on Introduction to Enterprise Resource Planning (SAP ERP) with focus on Sales & Distribution (SD) module - Room S 519
12.30pm	*Lunch Break*
1.30pm	Session on Business Intelligence reporting: SAP Business Objects Dashboard
3.00pm	*Afternoon Break*
3.30pm - 5.00pm	Session on Introduction to Enterprise Resource Planning (SAP ERP) with focus on Sales & Distribution (SD) module

Wednesday, 1 December
9.00am	Opening Ceremony Room Z 411
9.30am	Keynote: Brian Prentice, Gartner Room Z 411
10.30am	Morning Tea Z block Level 4 Atrium
	Session 1 (IT Creative Environments) Room Z 305 Session Chair: Kai Riemer	Session 2 (IS Management and Business Value) Room Z 306 Session Chair: Jon Heales	Session 3 (Business Process Management) Room Z 606 Session Chair: Jan Recker	Session 4 (Mobile Business and Services) Room Z 607 Session Chair: Felix Hampe	Session 5 (General Track) Room Z 503 Session Chair: Peter Green	Session 6 (IS Education and Training) Room Z 504 Session Chair: Glenn Stewart
11.00am	Anne Rouse: A Taxonomy of Crowdsourcing	Mazen Ali, Sherah Kurnia ad Graeme Shanks: The role of relationships in the adoption of Interorganisational Information Systems (IOS)	Jan vom Brocke and Theresa Sinnl: Applying the BPM-Culture-Framework - The Case of Hilti	Balsam Al-Dabbagh, Eusebio Scornavacca and Hartmut Hoehle: User Perceived Requirements for a Mobile Accounting Information System	Jebrin Al-Sharawneh and Mary-Anne Williams: Credibility-based Social Network Recommendation: Follow the Leader	Felix Ter Chian Tan and Darshana Sedera: Introducing a Small and Medium Enterprises Syllabi Design: An Enterprise Systems Hands-On Approach	Panel 1: Pak Yoong (Chair), Brian Corbitt, Steve Elliot, Helen Hasan, Jocelyn Cranefield: Vision 2050: IS as a driver of sustainability Room Z 205
11.30am	Stefan Cronholm, Hannes Göbel, Mikael Lind and Daniel Rudmark: The Need for Systems Development Capability in Design Science Research - Investigating the role of an Innovation Lab as part of the academy	Ahmad A. Rabaa'i: A Framework for Successful Enterprise Systems Implementation: Preliminary Findings from a Case Study	Rui Bi, Booi Kam and Kosmas X. Smyrnios: E-Supply Chain Capability: Theoretical Perspectives and Empirical Operationalization	Saif Dewan: Past, Present and Future of M-Banking Research: A Literature Review	JooHee Song, Ying Zhou, Hyiungsoo Jung and Joseph Davis: Adding context to social tagging systems	Alexander Serenko, Brian Detlor, Heidi Julien and Lorne Book: An Empirical Investigation of Student Learning Outcomes of Information Literacy Instruction in a Business School
12.00pm	Jan vom Brocke and Sonia Lippe: Towards Creativity-aware Project Management – An Initial Study on Creativity in Research Projects	Haslinda Hassan, Alexei Tretiakov and Dick Whiddett: Extent of Adoption as Opposed to Adoption: Case of E-Procurement	Houra Delavari, Wasana Bandara, Olivera Marjanovic and Paul Mathiesen: Business Process Management education in Australia: a critical review based on content analysis		Nicole Howard, Peter Marshall and Paul Swatman: Reconceptualising Motivation in Adoption and Acceptance Research: Back to Basics	Amy Chan, Peter Caputi, Suzanne Hilellis, Zi Zhu and Rohan Jayasuriya: Applying a Spreadsheet Error Taxonomy to Examine Novice Spreadsheet Users’ Planning and Execution Errors
12.30pm	Lunch Break Z block Level 4 Atrium
	Session 7 (IS Leadership and the Role of the CIO) Room Z 305 Session Chair: Andy Koronios	Session 8 (IS Management and Business Value) Room Z 306 Session Chair: Sophie Cockcroft	Session 9 (Business Process Management) Room Z 606 Session Chair: Stefan Seidel	Session 10 (Mobile Business and Services) Room Z 607 Session Chair: Frada Burstein	Session 11 (General Track) Room Z 503 Session Chair: Michael Rosemann	Session 12 (IS Education and Training) Room Z 504 Session Chair: Wasana Bandara
2.00pm	Nor Zakaria and Darshana Sedera: Developing a Knowledge Base for Enterprise Systems Success: The Roles of Management and Operational Staff	Arisa Shollo and Karlheinz Kautz: Towards an Understanding of Business Intelligence	Jörg Becker, Dominic Breuker, Burkhard Weiß and Axel Winkelmann: Exploring the status quo of business process modelling languages in the financial sector – An empirical insight into the usage of methods in banks	Julian Lin: Single, Multi, and Uni-Dimensional Perspectives in a Multifunctional Device: A Comparison of Three Models	Xiaoxia Duan, Hepu Deng and Brian Corbitt: An Empirical Investigation of the Critical Determinants for the Adoption of E-Market in Australian Small-and-Medium Sized Enterprises	Christopher Cheong, Raghav Tandon and France Cheong: The Effects of Project-based Learning Environments on Social Networking Site Usage: A Case Study	Panel 2: Sharman Lichtenstein (Chair), Eusebio Scornavacca, Judy McKay, Val Hooper, Mark Toleman: Fostering the next generation of IS researchers Room Z 205
2.30pm	Catherine Lang, Annemieke Craig, Julie Fisher, Kathleen Bennetts and Helen Forgasz: Dualisms: what women say about working in ICT	Paul Hawking and Carmine Sellitto: Business Intelligence Critical Success Factors	David Piessens, Moe Wynn, Michael Adams and Boudewijn van Dongen: Performance Analysis of Business Process Models with Advanced Constructs	Yousuf Salim Al Hinai, Sherah Kurnia and Stephen Smith: The adoption of mobile commerce services by individuals: A Current State of the Literature	Kai Riemer and Alexander Richter: Social Software: Agents for Change or Platforms for Social Reproduction? A Case Study on Enterprise Microblogging	Rachelle Bosua and Antonette Mendoza: The Role of Social Networks and Artefacts in Technology Appropriation
3.00pm	Debbie Richards, Peter Busch and Krishna Venkitachalam: An analysis by gender of differences in responses to workplace scenarios in the Australian ICT sector	Graeme Shanks, Rajeev Sharma, Peter Seddon, Peter Reynolds and Ilona Jagielska: The Impact of Strategy and Maturity on Business Analytics and Firm Performance: A Review and Research Agenda	Michael zur Muehlen, Dennis Wisnosky and Jim Kindrick: Primitives: Design Guidelines and Architecture for BPMN Models	Yeah Teck Chen and Gaye Lewis: IBA Performance and Usability for Mobile Phones	Suku Sinnappan, Cathy Farrell and Elizabeth Stewart: Priceless Tweets! A study on twitter messages posted during crisis: Black Saturday	Dirk S Hovorka, Michael Rees and Amjad Alkilani: A Design Framework for Researching Collaborative Learning Environments
3.30pm	Afternoon Tea Z block Level 4 Atrium
4.00pm	Keynote 2: Dean Kingsley, Deloitte Room Z 411
5.00pm	AAIS Meeting Gibson room Z 1064

Thursday, 2 December
9.00am	Keynote 3: Bob Galliers Room Z 411
10.00am	Crispian Tan: SAP University Alliance Program Room Z 411
10.30am	*Morning Tea*
	Session 13 (Service Management and Engineering) Room Z 205 Session Chair: Axel Korthaus	Session 14 (Information Systems Management and Business Value) Room Z 306 Session Chair: Karlheinz Kautz	Session 15 (Business Process Management) Room Z 606 Session Chair: Theresa Sinnl	Session 16 (Information Systems Development) Room Z 607 Session Chair: Linda Dawson	Session 17 (IS Collaboration for Complex Problems) Room Z 503 Session Chair: Deborah Bunker	Session 18 (Governance, Risk and Compliance) Room Z 504 Session Chair: Marta Indulska
11.00am	Lam-Son Lê, Khanh Hoa Dam and Aditya Ghose: On Business Services Representation – The 3 x 3 x 3 Approach	Chadi Aoun, Savanid Vatanasakdakul and Yanning Li: AIS in Australia: UTAUT application & cultural implication	Lawrence Yao and Fethi Rabhi: Modelling Exploratory Analysis Processes for eResearch	Sharmistha Dey and Darshana Sedera: Identifying Experts in Information Systems for System Evaluations	Shirlee-ann Knight and Georgia Halkett: Living Systems, Complexity & Information Systems Science	Nicolas Racz, Johannes Christian Panitz, Michael Amberg and Andreas Seufert: Governance, Risk & Compliance (GRC) Software Use: Results from a Survey among Large Enterprises	Panel 3: Aileen Cater-Steel (Chair), Lutz Kolbe, Iris Vessey, Bob Galliers: Effective Supervision of Doctoral Students Room S 408
11.30am	Alexander Herzfeldt, Michael Schermann and Helmut Krcmar: Towards a set of requirements for a holistic IT solution engineering approach	Noreen Arshad, Rachelle Bosua and Simon Milton: Facilitating Information Sharing in Organizations using Electronic Content Management Systems (ECMS): Towards a Model	Susanne Altendorfer, Wolfgang Pree, Thomas Aschauer and Gerd Dauenhauer: Alignment: a new software architecture approach to support streamlining business processes	Rajiv Vashist, Judith McKay and Peter Marshall: The Roles and Practices of Business Analysts: A Boundary Practice Perspective	Indrit Troshani, Cate Jerram and Michael Gerrard: Exploring the organizational adoption of Human Resources Information Systems (HRIS) in the Australian public sector	Mark Van der klei, Ulrich Remus, Trevor Nesbit and Martin Wiener: Controls for managing risks across different stages of ERP projects
12.00pm	Michael Leyer and Jürgen Moormann: Facilitating operational control of business services: A method for analysing and structuring customer integration	Kanishka Karunasena and Hepu Deng: Testing and Validating a Conceptual Framework for Evaluating the Public Value of e-Government using Structural Equation Modelling	Chun Ouyang, Moe Thandar Wynn, Colin Fidge, Arthur H.M. ter Hofstede and Jan-Christian Kuhr: Modelling Complex Resource Requirements in Business Process Management Systems	Kemas Wiharja, Insap Santosa and Ari Cahyono: Extending the Chin and Lee’s End User Computing Satisfaction Model with The Task Technology Fit Model	Phuong-Thao Trinh, Alemayehu Molla and Konrad Peszynski: Enterprise Systems and Organisational Agility: Conceptualizing the Link	Harminder Singh: Selecting IT Control Objectives and Measuring IT Control Capital
12.30pm	*Lunch* Z block level 4 Atrium						ACPHIS Room Z 1064 - Gibson Room
	Session 19 (Service Management and Engineering) Room Z 205 Session Chair: Erwin Fielt	Session 20 (Information Systems Management and Business Value) Room Z 306 Session Chair: Savanid Vatanasakdakul	Session 21 (ICT for Improved Health Care) Room Z 606 Session Chair: Lemai Nguyen	Session 22 (Information Systems Development) Room Z 607 Session Chair: Henry Linger	Session 23 (IS Collaboration for Complex Problems) Room Z 503 Session Chair: Richard Vidgen	Session 24 (Governance, Risk and Compliance) Room Z 504 Session Chair: Sharman Lichtenstein
1.30pm	Sam Solaimani, Harry Bouwman and Mark De Reuver: Smart Homes: Aligning Business Models and Providers Processes; A case survey	Fei Peng, Sherah Kurnia, Rajeev Sharma, Reeva Lederman and Suelette Dreyfus: Organisational Culture and Organisational Impacts of Information Systems: A Review of the Empirical Literature	Lemai Nguyen, Shaheen Evans, Wilde David and Graeme Shanks: Supporting Information Needs of Senior Citizens in Community Aged Care	Jason Cohen: Cognitive, Affective and Behavioural Responses to an ERP Implementation: A Dual Perspective of Technology Acceptance and Organisational Change	Siti Hajar Othman and Ghassan Beydoun: Metamodelling Approach Towards Managing Disaster Management Knowledge	Riitta Hekkala, Cathy Urquhart, Ari Heiskanen and Michael Newman: Understanding Governance issues in an Inter-Organizational IS project	Panel 4: Mary Tate (Chair), Sid Huff, Kate Lazarenko, Felix Tan Ter Chian: Moving the goalposts? Preparing and launching an academic career in Information Systems Room S 408
2.00pm	Manning Li and Shirley Gregor: IT Empowerment or Exclusion? A Dilemma about Online Government Advisory Services	Tim Kraemer, Oliver Hinz and Bernd Skiera: Return on IT Investments in Two-Sided Markets	Peter Summons and Isabel Higgins: Targeting Older Patient’s Pain within the Acute Care Setting: Development and Organisational Aspects of Health Innovation	Leon Kok Yang Teo and Say Yen Teoh: ES Implementations – A Model of Panoptical Empowerment	Shah Miah, Justin Debuse, Don Kerr and Valerie Debuse: A Practitioner-Oriented Decision Support Process for Forestry Pest Management	Sneza Dojkovski, Sharman Lichtenstein and Matthew Warren: Enabling Information Security Culture: Influences and challenges for Australian SM
2.30pm	Kai Wing Ho and Wing Kuen See-t and Xin Xuo: The Impacts of Information Privacy, Monetary Reward, and Buyers’ Protection Excess on Consumers’ Utility Using E-payment Gateways: A Conjoint Analysis	Simon Milton, Christopher Keen and Sherah Kurnia: Understanding the benefits of ontology use for Australian industry: A conceptual study	Kieren Diment, Ping Yu and Karin Garrety: Electronic documentation in residential aged care facilities – a review of the literature on organisational issues and findings on initial conditions from a case study	Antonette Mendoza, Jennie Carroll and Linda Stern. Support mechanisms for early, medium and longer-term use of technologies	Jenine Beekhuyzen, Liisa von Hellens and Sue Nielsen: Collaboration in Online Communities: Reconceptualising the Complex Problem of Unauthorised Music File Sharing	Moritz Riesner and Günther Pernul: Supporting Compliance through Enhancing Internal Control Systems by Conceptual Business Process Security Modeling
3.00pm	*Afternoon Tea* Z block level 4 Atrium
	Session 25 (Service Management and Engineering) Room Z 205 Session Chair: Ayon Chakraborty	Session 26 (Green IT/IS) Room Z 306 Session Chair: Brian Corbitt	Session 27 (ICT for Improved Health Care) Room Z 606 Session Chair: Doug Vogel	Session 28 (Information Systems Development) Room Z 607 Session Chair: Christian Janiesch	Session 29 (IS Collaboration for Complex Problems) Room Z 503 Session Chair: Steve Smith	Session 30 (Governance, Risk and Compliance) Room Z 504 Session Chair: Michael zur Muehlen
3.30pm	Thimo Schulze, Christian Thum and Markus Klems: Towards Providing Lightweight Access to Legacy Applications as Cloud-Based Services	Stan Karanasios, Vanessa Cooper, Hepu Deng, Alemayehu Molla and Siddhi Pittayachawan: Antecedents to Greening Data Centres: A conceptual framework and exploratory case study	Hanmei Fan, Stephen Smith, Reeva Lederman and Shanton Chang: Why People Trust in Health Online Communities: An Integrated Approach	Judy McKay, Nick Grainger, Peter Marshall and Rudy Hirschheim: Artefaction as Communication: Redesigning Communication Models	Dilal Saundage and Rodney Carr: Effective coordination of vertical IS standardisation initiatives	Anthony Griffith and Dennis Viehland: Perceived Risk and Risk Relievers Associated with Online Shopping	Panel 5: John Lamp (Chair), Shirley Gregor, Andrew Calder, Julie Fisher: Scholarly Communication in our ERA Room S 408
4.00pm	Ahmad A. Rabaa'i: Cultural Influences on IS Service Quality Perceptions	Maija Tenhunen and Esko Penttinen: Assessing the carbon footprint of paper vs. electronic invoicing	Michelle Soakell and Michael Myers: Knowledge Management Challenges for Nongovernment Organizations: The Health and Disability Sector in New Zealand	Arthur Glenn Maail, Sherah Kurnia and Shanton Chang. A Framework for Exploring Conditional Factors Affecting User Participation in Information Systems Development	Richard Kim and Simon Kaplan: Preparing for Research Assessment: Co-evolution and Gamesmanship	Peter Clutterbuck, Terry Rowlands and Murray Stubbs: A Security Framework for Managing the Host-based Collection of End-User Information
4.30pm	Huairen Lin, Joseph Davis and Ying Zhou: Ontological Services Using Crowdsourcing	Alan Sixsmith and Amaya Booker: Vendor Transition and the Impact on In-flight Projects	Wei Wang, Steve Elliot and Mary-Anne Williams: An IS contribution to the UN Millennium Development Goals: Next Generation Vaccination Management in the Developing World	Sophie Cockcroft and Hanna Stelmaszewska: Can Semantic mapping be used to model information seeking behaviour in resource discovery systems?	Luba Torlina, Ross Smith and Gerlinde Koeglreiter: Methodology Pursuit for Complex Project: Applying Structured Case with Action Interventions	Nurul Nuha Abdul Molok, Atif Ahmad and Shanton Chang: Understanding the Factors of Information Leakage through Online Social Networking to Safeguard Organizational Information
6.30pm	Bus departs for Social Event (Hillstone, St Lucia)
7.00pm	Drinks at Hillstone
7.45pm	Dinner starts
8.15pm	ACIS 2010 Awards
11.00pm	End of social event

Friday, 3 December
	Session 31 (Service Management and Engineering) Room Z 606 Session Chair: Michael Schermann	Session 32 (Business Process Management) Room Z 607 Session Chair: Theresa Sinnl	Session 33 (ICT for Improved Health Care) Room Z 302 Session Chair: Ray Kirk	Session 34 (General Track) Room Z 306 Session Chair: Fiona Rohde	Session 35 (General Track) Room Z 504 Session Chair: Ulrich Frank
9.00am	Christian Janiesch and Axel Korthaus: Validation of a Generic Service Governance Meta Model based on the Comparison of Major Governance Frameworks	Peter Busch: Business Process Management, Social Network Analysis and Knowledge Management: A Triangulation of Sorts?	Kate Lazarenko, Frada Burstein and Julie Fisher: Exploring Personalised Features of Health Information Websites – an Empirical Review	Christy Cheung, Bo Xiao and Dimple Ramesh Thadani: Assessing the Quality and Knowledge Contribution of MIS Quarterly: A Citation Analysis	Christian Messerschmidt, Markus Lilienthal and Bernd Skiera: The Utility of TAM-Perceptions: Integration of Technology Perceptions into Choice-Based Conjoint Analysis	Tutorial: Julia Cretchley: Leximancer: From Words, to Meaning, to Insight! An in-depth look at Leximancer’s research applications (short description below) Room S 518
9.30am	Simone Krug, Axel Korthaus, Erwin Fielt and Michael Leyer: Co-Creation in Business Service Lifecycle Management	Eduardo Ramos, Flavia Santoro and Fernanda Baiao: Process Improvement Based on External Knowledge Context	Jacqueline Blake, Don Kerr and Raj Gururajan: Development of knowledge management support for the sleep disorder diagnosis process	Kevin Daniel and Andre Carillo: Introspection within the IS discipline - Social Cognitive Theory as a Reference Theory for Future Research	Mazen Ali, Sherah Kurnia and Talib Janahi: Exploring Interorganizational Systems (IOS) adoption in Bahrain
10.00am	Thomas Kohlborn, Simon Weiss, Jens Pöppelbuß, Axel Korthaus and Erwin Fielt: Online Service Delivery Models – An International Comparison in the Public Sector	Chia Yao Lee, Dilal Saundage and Craig Parker: Helping Businesses Leverage Web 2.0 to Generate Social Capital	layla soroush, Abdul Hafeez-Baig and Raj Gururajan. Clinicians’ perception of using digital stethoscopes in telehealth platform: Queensland telehealth preliminary study	Darryl Coulthard and Keller Susan: A social ecological model of ICT surveillance creep in the information age	Anna Sell, Pirkko Walden and Christer Carlsson: An Exploratory Three Year Segmentation of Finnish Mobile Service Users
10.30am	Morning Tea Z block level 4 Atrium
11.00am	Keynote 4: Panel Discussion: Impact of IS - Lessons Learnt from ACIS 2010 Room Z 411
12.30pm	*Lunch incl. ACIS 2011 / Closing Ceremony* Z block level 4 Atrium

Tutorial

Leximancer: From Words, to Meaning, to Insight! An in-depth look atLeximancer’s research applications.
Join us for this interactive session to see the Leximancer text analytics software in action. See how we turn words into meaning and extract insight from text in real time. With your help, we will analyse some text to produce concept maps and other reports to summarise the data.

Contact:
Julia Cretchley
Senior Consultant
Leximancer Pty Ltd
(+61) 400 813 824
Jindalee, Queensland, Australia, 4074
www.leximancer.com